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Author: Amy Babinchak

I am the owner of three IT related businesses: Harbor Computer Services, Third Tier and Sell My MSP and have been working in small and medium business IT field for more than 20 years. I'm a technical person with advanced skills in networking design, management and implementation. I value technology for what it does for people and the success it brings to business.

Configuring Microsoft’s updated email encryption — again

Microsoft’s new Azure Information Protection makes email encryption easier for users, but setting it up means some work for admins.…

You can’t afford to stand still: Embracing change as a business strategy

Many MSPs thought the cloud wouldn’t involve them. I own an MSP and know they couldn't have been more wrong.…

Where’s your email? In the junk folder, unless you do this

If you haven’t configured DKIM for your email domain, your email is likely ending up in the junk folder instead…

How I found the soul of my MSP and built a business

I am going to tell you the story of how I built my MSP business. It was less about a…

Windows Defender: From antivirus afterthought to multifaceted solution

Windows Defender has traditionally been an afterthought for antivirus and antimalware solutions. But after continual improvements, Defender may be ready…

Amazon Echo & Alexa: A new-tech solution to an age-old worry

I used new tech to solve an age-old problem. With Amazon Echo and Alexa, I have reduced the fears of…

Microsoft as the largest security company in the world and its entry into Ransomware prevention

You may not have known this, but Microsoft is the largest security company in the world. Here's why.

Office 365 shared mailbox: When, how, and why to use it

A shared mailbox is a fully functional mailbox almost every business needs. If you don’t have shared mailboxes set up,…

Strategies to become a successful cloud-era MSP

If you think helpdesk and monitoring services will carry your MSP into the future, think again. Here are strategies to…

Go with Microsoft Flow and make SharePoint document approvals easy

SharePoint has had the document approval feature for many years but the approval process was cumbersome. Using Microsoft Flow, it's…