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Author: Amy Babinchak

I am the owner of three IT related businesses: Harbor Computer Services, Third Tier and Sell My MSP and have been working in small and medium business IT field for more than 20 years. I'm a technical person with advanced skills in networking design, management and implementation. I value technology for what it does for people and the success it brings to business.

Step-by-step guide: Using Intune to configure Windows 10 security

By following this step-by-step guide, you will be able to use Intune to get your Windows 10 machines properly configured…

Is your MSP a business model or just a billing model?

It’s a process to grow from MSP as a billing model to MSP as a business model. It’s a sign…

Microsoft Office 365 turns data storage upside down

In O365 and M365, Microsoft has provided confusing data-storage plans. So what’s the best way to take full advantage of…

Back to the futurist: IT business owners must see ahead or they will fall behind

If you are an IT business owner, you need to continually be in training so you can predict where your…

Configuring Microsoft’s updated email encryption — again

Microsoft’s new Azure Information Protection makes email encryption easier for users, but setting it up means some work for admins.…

You can’t afford to stand still: Embracing change as a business strategy

Many MSPs thought the cloud wouldn’t involve them. I own an MSP and know they couldn't have been more wrong.…

Where’s your email? In the junk folder, unless you do this

If you haven’t configured DKIM for your email domain, your email is likely ending up in the junk folder instead…

How I found the soul of my MSP and built a business

I am going to tell you the story of how I built my MSP business. It was less about a…

Windows Defender: From antivirus afterthought to multifaceted solution

Windows Defender has traditionally been an afterthought for antivirus and antimalware solutions. But after continual improvements, Defender may be ready…

Amazon Echo & Alexa: A new-tech solution to an age-old worry

I used new tech to solve an age-old problem. With Amazon Echo and Alexa, I have reduced the fears of…