Mathew Dickerson is an international award-winning IT businessperson with a string of successful businesses under his name stretching back to the first business he started in 1980. He has taken that experience and helped countless others by authoring three books and delivering his thoughts with regular outlets in radio and printed media.
Technicians have a choice: Deliver what users want or be happy in the unemployment queue. Find the right way for your business.
How do you know when your customers are happy? Give them what you know they need now and what you know they are going to need next.
Make your staff feel like they are worth a million dollars - without spending a million. Why should you bother? Learn how you can have your cake and eat it!
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