An ode to code warriors: What’s it like being a software developer today?
Are you a software developer or thinking of becoming one? Let’s take a look at the state of the industry today and how the skills you need to succeed may […]
How vulnerable are you? Quantifying system risk in your IT operations
How likely is it that your organization will face a security breach in the near future? Is there any way to quantify the system risk of IT operations? Or is […]
Shedding light on shadow IT: Yes, it’s a problem — except when it’s not
Shadow IT is viewed by many businesses as a problem because it indicates a loss of control over what technologies users have access to. But is this always a bad […]
Help corner: Timeout problems when initiating an RDP session
If your attempts at initiating a new RDP session times out, this real-life troubleshooting story may provide you with some tips on what you can do to resolve your problem.
Do password managers keep you secure — or give you a false sense of security?
The sheer number of passwords we have to manage has become unmanageable. To get a handle on the situation, many have turned to password managers. Should you?
Small business IT support: Ways to keep recurring revenue flowing in
Many shops specializing in small business IT support have been hit hard by cloud computing, but some have adapted and prospered. What's the secret to success in this challenging environment?
Go to helldesk! Yes, you can make your helpdesk assignment less of a nightmare
Everyone hates being asked to work on helpdesk, and everyone hates asking a helpdesk for help. You can't win! But maybe you can, if you understand what the real role […]
It’s a small world after all: GDPR across borders
The General Data Protection Regulation (GDPR) is in effect, so we will soon get real-world results of what happens when legislation in one country affects the actions of people in […]
You don’t know it all: The biggest mistake senior IT administrators make
Senior IT administrators should be justly proud of their accomplishments. But if they rest on their laurels, they will find others passing them by.
Social engineering attacks: How to defend against them and how to fight back
The best way to defend yourself against the criminal mind is to try and get inside it. An expert in social engineering attacks explains some of the ways cybercriminals can […]
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