Microsoft Dynamics CRM: How to configure the On-premise and Online E-mail Router in different deployment scenarios was recently made available to download from the Microsoft site.
Overview
This document lists steps to configure Microsoft Dynamics CRM 4.0 e-mail in different deployment scenarios. The scenarios included in this document focus on the following:
• The Microsoft Dynamics CRM E-mail Router
• The forward mailbox
• The Microsoft Dynamics CRM Outlook client.
The documents includes all the steps necessary to connect the CRM e-mail router in an Exchange environment.