Outlook 2010 brings us a lot of new features and one of these cool features is the Quick steps. The MS Outlook team blogged about this feature.
One of my favorites Quick Steps is Team E-mail where with a single click on the Quick steps area and you can start writing a message to all your team.
Read more at source: http://blogs.msdn.com/outlook/archive/2009/07/27/introducing-quick-steps.aspx