Remote Support and Monitoring
The GoToManage tool is a service that allows IT support staff manage IT resources remotely. The tool by Citrix Online is now available in three languages. Localized versions of GoToManage helps international organizations with geographically dispersed branches consolidate remote management services using one tool.
The tool allows you to connect to unattended computers and servers, provide remote support services to your branch office users and IT teams. It also features monitoring capabilities. These include monitoring the health and performance of servers, taking an inventory of all hardware and software, track network usage and setting alerts when something breaks down.
To learn more about GoToManage go here: