Enterprise Service Management: An Introductory Guide
In this article, you’ll learn what enterprise service management (ESM) is, how it’s related to ITSM, and its benefits. In addition, you’ll also learn how to implement it in your company.
In this article, you’ll learn what enterprise service management (ESM) is, how it’s related to ITSM, and its benefits. In addition, you’ll also learn how to implement it in your company.
IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) often get confused. In this article, you’ll learn what they are, their differences, and their benefits. You’ll also discover alternative ITSM frameworks similar to ITIL.
How can financial services industries catch up with emerging technologies and embrace the growing trend toward digital transformation?