Deleting Empty Folders in Outlook

If you are trying to delete an empty folder in Microsoft Outlook and it won’t let you, here’s a tip that may help. If the error message that appeared when you tried this says something about “pending synchronization” then try the following:

  1. Right-click on the empty folder and select Clear Offline Items.
  2. Accept the prompt to synchronize items.
  3. Now right-click on the folder and select Delete.

If this still doesn’t work, try performing a manual synchronization of offline folders and then try again to delete the folder.

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