Modern employees across the globe are relying more on services, data, and applications from various devices than ever before. They expect to access business apps as easily as their personal social media and technology. This increase in efficiency is possible only through mobile access. So, companies must strive to deliver a more consumer-focused, technology-driven work environment that provides network access to professionals whenever and wherever needed. The big question is, can enterprises deliver such a user experience without compromising on compliance and security? And the answer can be found in a digital workspace.
Being on the same page as your employees
The first step toward planning a digital workplace is to know how your employees are utilizing the latest technology. Learn what sort of tools they express interest in for performing everyday activities.
The only way to achieve this, however, is to plug any gaps between the reports of the management and what’s actually taking place in the field or in the office.
It is the responsibility of the IT team to implement segmentation based on technology usage, which is a lot more accurate than earlier segmentation based on management lines and job titles.
The company must interview the main employees in every line of management to know about their tech usage habits, whether they are office-based or in the field, what sort of difficulties they encounter when using solutions or applications, and what they wish to see after deployment.
Combine such a bottom-up approach with a top-down perspective of the firm to ensure everybody is on the same page. After defining the segments, you must describe the persona or the typical employee in each segment. Afterward, the same may be placed in the dynamic of a workday.
Adapt physical workspaces
Employees no longer need to be tethered to their systems and positioned in one place for extended periods. Companies need to focus more on the wellbeing, effectiveness, and engagement of their employees.
New trends are on the rise, including smart interaction with place, like smart offices and buildings, along with robots and smart assistants. To better respond to people’s demands, the office space needs to be changed.
Office designers should integrate technology to make sure the physical space is compatible with the modern technical solutions. The company must develop a total ecosystem of solutions to make sure life in the office is as simple as possible. The two creators of fast food thought of this as somewhat depicted in the excellent movie about the early days of McDonald’s, “The Founder.”
Get in front of the flow of information
As businesses become more consumerized, increased flexible access and collaboration have been made possible. However, IT is still tasked with compliance and security. Companies, especially those belonging to regulated industries, must find solutions that allow for seamless content control.
So, the policies and rules of the company relating to data or content are created with mobile in mind. For that reason, you need to speak to your CIO about the way permissions and gates work.
Preserve the origin of the information that flows in and out of your digital workspace to maintain security and control. Save information about its actual storage location and utilize tools like geolocation, cloud, mobile cameras, and workspace software to gain flexible access to this information.
You can even take control of the situation by creating a one-stop access point. When policies and rules are applied from a specific location and flow through a digital workspace, the possibility of errors is greatly minimized.
Keep in mind that modern compliance can be quite challenging, achievable only through a labor-intensive and layered process of balances and checks. With a single access point for managing information, however, it all becomes a bit less intimidating.
In a bid to consumerize digital workspaces, enterprises are altering how they operate. With the new-age workforce becoming more mobile, companies will no longer be restricted to the office space or business devices.
Businesses can cleverly balance the needs of their employees with that of the enterprise by offering a single framework to bring apps together in one place, irrespective of where they might be running. At the same time, IT should be given central management access and permit end users to concentrate only on the apps they care about.
Invest in the right workplace technology
An effective digital workspace is impossible without proper technology investments. In fact, millennials often accept or refuse a job offer based on the availability of advanced, sophisticated technology. New-age technology is capable of serving both organizational and individual demands.
For example, technology adds a new dimension to the overall human experience, offering convenience, comfort, and connectivity. When impressive technology supports high-performance employees, the business outcomes are usually successful.
To make the digital workplace future-friendly, on-demand workers and employees must be offered secure access to the correct applications and data.
They are then able to easily and quickly exchange ideas on virtual platforms using cloud storage. They are free to use their preferred devices in the locations of their choice with trusted security and connectivity options.
At the same time, companies can go a step further as well, harnessing the benefits of machine learning, artificial intelligence, IoT, virtual and augmented reality, and smart building management. As a result, integrated workplace technologies are likely to enhance the performance of your team, when you think about the impact of emerging technologies on the collective human experience.
Digital workspaces empower your workforce. At the end of the day, your people are your greatest asset. So, you must arrange for change management training if you want to ensure a successful digital transformation strategy along with effective communication.
Companies must accept a blended workforce made up of humans, intelligence software, and data — all working together. As far as change management goes, it should focus on your business processes but prioritize the needs of your customers and users.
Incorporate the right technology in your digital workspace
In the near future, a strong digital workplace transformation strategy will be critical to the long-term success and survival of an organization. It’s time for IT leaders worldwide to take notice of just how a thriving, flexible digital workplace ecosystem is capable of fueling satisfaction and productivity.
Try following the tips mentioned above to cultivate a digital workplace environment that is future-ready.
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