How to configure the Microsoft CRM E-mail Router

How to configure the Microsoft Dynamics CRM on-premises and Microsoft Dynamics CRM Online E-mail Router in different deployment scenarios is a technical document available to download from the Microsoft site, with detailed instructions about configuring the e-mail router component of Dynamics CRM.

These documents list steps to configure Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM 4.0 e-mail in different deployment scenarios. The scenarios included in these documents focus on the following:

  • The Microsoft Dynamics CRM E-mail Router
  • The forward mailbox
  • The Microsoft Dynamics CRM Outlook client.

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