How to configure the Microsoft CRM E-mail Router

How to configure the Microsoft Dynamics CRM on-premises and Microsoft Dynamics CRM Online E-mail Router in different deployment scenarios is a technical document available to download from the Microsoft site, with detailed instructions about configuring the e-mail router component of Dynamics CRM.

Overview
These documents list steps to configure Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM 4.0 e-mail in different deployment scenarios. The scenarios included in these documents focus on the following:

• The Microsoft Dynamics CRM E-mail Router
• The forward mailbox
• The Microsoft Dynamics CRM Outlook client.

Related Links:

• Microsoft Dynamics CRM 2011 for E-mail Router Installing Guide for use with Microsoft Dynamics CRM Online

• Microsoft Dynamics CRM 4.0 Implementation Guide

• Microsoft Dynamics CRM 4.0 E-mail Router Readme (On-Premise and Microsoft Dynamics CRM 4.0 Service Provider Editions)

• Microsoft Dynamics CRM 2011 E-mail Router

• Microsoft Dynamics CRM 4.0 E-mail Router (On-Premise and Microsoft Dynamics CRM 4.0 Service Provider Editions)