We often think about the IT professional and the technology consumer as two very different and always separate entities. Tech vendors target their products to one market or the other. Tech publications write to one audience or the other. But whereas Grandma might not ever buy a Cisco Catalyst 6509 switch or understand a word of the articles published on windowsnetworking.com…
… The proliferation of tech toys and the marketing of things like smart phones – which were once confined to the most sophisticated business users – to the mass market mean we also have to adapt to changes in the users on our networks.
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