Insurance wholesale broker Swett & Crawford sends and receives more than one million email messages each month, and for its 900+ users, the availability and reliability of an email solution is critical to business. Swett & Crawford was still relying on the IBM Lotus Notes-based email infrastructure that was using when it divested from its parent company two years earlier, and it was increasingly difficult to find resources to maintain that infrastructure. Swett & Crawford decided not only to migrate off the Notes platform, but it also decided to seek an external partner who could maintain the entire messaging infrastructure. Its choice? USA.NET and its hosted messaging solution based on Microsoft Exchange server.