USA.NET deploys abrideanProvisor to manage thousands of Hosted BlackBerry users

Abridean’s partnership with RIM gives service provider the provisioning edge

HALIFAX, NS – August 8, 2007 – Abridean Inc. (, leaders in the development of hosted application and provisioning solutions, announced today that top-rated USA.NET®, The Global eMessaging Service Provider® has deployed abridean’s Provisor for BlackBerry® Enterprise Server solution to manage thousands of USA.NET Hosted BlackBerry users.

AbrideanProvisor is an application provisioning and management platform that enables service providers like USA.NET to automate and simplify the maintenance of hosted enterprise applications. USA.NET has been using ProvisorSP for their Hosted Exchange services since 2001.

“Our service providers have been seeing a steady increase in demand for both Hosted Microsoft® Exchange and BlackBerry services – USA.NET’s success is well deserved,” said Peter Bidgood, Product Manager with abridean.

“Our partnership with Research In Motion further highlights abridean’s commitment to developing innovative solutions for enterprises and hosted service providers that help them boost efficiency, improve security, and meet regulatory compliance standards.”

Abridean has been a member of the BlackBerry Alliance Program since 2004.


“Customer demand and our success with Hosted BlackBerry prompted us to make our provisioning process even more efficient,” said Steve O’Brien, USA.NET Senior Director of Services Development. “With abrideanProvisor we can now manage BlackBerry smartphones using the same web interface that our service desk and customer administrators use for provisioning their Hosted Exchange accounts.

“This is significant for us and for abridean because of the ever-wider use of BlackBerry devices for mission critical functions that can benefit from hosted services.”


Analysts have attributed the rapid move by many industries to Hosted Exchange and BlackBerry services such as those provided by USA.NET to:

  • A very high level of reliability (for example, guaranteed 99.9 percent reliability with USA.NET)
  • The ability to work anywhere in real time with BlackBerry Enterprise Server
  • Instant access to an employee’s Exchange information from a smartphone without ever connecting to a PC
  • Increased responsiveness to customers and colleagues with a gain of up to 60 minutes of productive time each day
  • High touch service and certified specialists giving continuous support 24x7x365 including customer support, USA.NET manned NOC and Exchange Engineers
  • Software upgrades and patches included in a hosting contract

An increasing number of companies have found that this crucial combination of hosted email and BlackBerry services permits much greater concentration on their core business, while cutting down on the time and resources required to run an email system and give remote and mobile employees better communication capabilities.

About USA.NET, Inc.

Cited as the Top Player in the Email Hosting Market for 2006 by The Radicati Group, Inc., USA.NET, The Global eMessaging Service Provider®, is the only hosting provider that is SAS 70 Type II Audited, Microsoft Gold Certified, a member of the Microsoft Technology Adoption Program for Exchange 2007, and winner of the 2006 Microsoft Excellence Award for Exchange Hosting Solutions. USA.NET eMessaging solutions are modular and infinitely scalable to ensure customers can grow their business without having to invest additional resources, time or capital into their mission-critical messaging infrastructure. More information can be found at or by calling 1.800.653.0179.

For a limited time, take advantage of Hosted BlackBerry Enterprise Server WITH NO SETUP FEES!

About abridean Inc.

Abridean Inc. has developed the leading application provisioning and management platform, abrideanProvisor. Provisor simplifies and automates application provisioning and management for the Service Providers. It allows them to drive to tremendous operational efficiencies through reduced costs, increased revenue and rapid delivery of services to customers. Provisor is an XML-based platform that can be easily integrated with other infrastructure software allowing the Service Provider to get to market faster and easier with a complete solution to meet their customer needs. Provisor can also be easily and rapidly customized to meet specific requirements within the SP data center environment.

Abridean’s customers span multiple industries including financial services, hospitality and service providers, including USA.NET, COLT Telecom and others. For more information, visit or call 1.877.520.4277.

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