USEast Technologies LLC acquires NS-Series ISA appliance support business from NEI Inc.

USEast Technologies LLC acquires NS-Series ISA appliance support business from NEI Inc.

USEast Technologies will assume responsibility for supporting the Microsoft®-based NS Series installed base

Randolph, Massachusetts, July 29, 2008 – USEast Technologies announced today that it has reached an agreement with NEI, a leading provider of server appliance products and services for storage, security and communications software vendors, to assume responsibility for technical support and maintenance of its installed base of NS Series security products. The NS Series of products are security appliances based on Microsoft’s Internet Security and Acceleration (ISA) server technology and are installed in more than 500 locations worldwide. Under the agreement, NEI will continue to provide logistical support for the hardware component of the NS Series through USEast Technologies.

“We are pleased to partner with USEast Technologies to help support the NS Series installed base,” said Tom Brodeur, NEI’s senior director of global support services. “We have worked closely with Don Adams and his team in recent years to enhance NS customer support and we are confident USEast will provide superior support services for the NS customer base.”

“Don Adams and his team are well-versed in Microsoft security technology and should bring a revitalized commitment and enthusiasm to the NS Series ISA installed base,” said Dr. Thomas Shinder, Microsoft Forefront MVP and author of numerous books about Microsoft security technologies. “Don was intimately involved in the original design of the NS Series when he was employed by Network Engines, Inc., (renamed NEI) and I anticipate that USEast will soon offer the NS Series installed base exciting new Microsoft Forefront Edge security solutions.”

“We are excited about the opportunity to provide ongoing support for the NS appliance installed base,” stated Don Adams, president and founder of USEast Technologies. “We are currently contacting all customers and communicating our plans for providing support for the installed base of NS appliances and supplying NS Series upgrades. In the near future we will be communicating our plans for offering a new generation of Microsoft Forefront Edge Security appliances and solutions.”

About USEast Technologies LLC

USEast Technologies is based in Randolph, Massachusetts.  The company provides services and products for Microsoft security and virtualization technologies.  For more information about USEast Technologies, visit

About NEI

Founded in 1997, NEI is headquartered in Canton, Massachusetts, and trades on the NASDAQ exchange under the symbol NENG. NEI network appliance solutions are made to ease and enhance the deployment, manageability, and security of IT infrastructure applications. With a heritage of providing product and service technologies tailored to support the entire lifecycle of its customers’ appliances, NEI has become the appliance partner of choice for OEMs, ISVs and software integrators worldwide. For more information about NEI’s products and services, visit

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Thomas W Shinder, M.D., MCSE
Sr. Consultant / Technical Writer
Prowess Consulting

PROWESS CONSULTING documentation | integration | virtualization
Email: [email protected]
MVP — Forefront Edge Security (ISA/TMG/IAG)

About The Author

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