Vertafore data breach affects millions of Texas drivers

Prominent insurance software company Vertafore has reported a large data breach. Vertafore handles the data of millions of drivers in Texas, and as a result of human error, that data has been exposed. In a security advisory, Vertafore warned the following:

In mid-August, Vertafore determined that, at some point between March 11 and August 1 of this year, there was potential unauthorized access to the three data files. The files, which included driver information for licenses issued before February 2019, contained Texas driver license numbers, as well as names, dates of birth, addresses and vehicle registration histories. They did not contain any Social Security numbers or financial account information.

According to Vertafore, there is no immediate indication that any misuse of the compromised data has occurred. Additionally, Vertafore says that there is an ongoing investigation being led by the Texas attorney general, Texas Department of Public Safety, Texas Department of Motor Vehicles, and the FBI.

The information that was leaked from the Vertafore data breach has been secured. Vertafore is offering the following advice to any concerned Texans about the breach:

You may enroll in the free credit monitoring and identity restoration services. Additionally, although no financial information was impacted, it is always a good idea to remain vigilant, to review your account statements and to monitor your credit reports… We have set up… a call center with additional information about this event, our response and these services. The call center can be reached by calling 888-479-3560 between the hours of 8 a.m. to 5:30 p.m. CT Monday through Friday. We sincerely regret any inconvenience this may cause.

Considering that the breach happened months ago, some individuals may rightly question the delay in revealing the situation. According to a statement given to the U.K. publication Infosecurity Magazine, Vertafore held back on making a public statement about the data breach “at law enforcement’s request.”

Featured image: Flickr / Ken Lund

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