Many small businesses and even local governments use the online survey services to poll customers or residents about their experiences, concerns, complaints and so forth. It’s a way to get more input from people who wouldn’t take the time to call or write a detailed message, but some people may be hesitant to participate because of privacy concerns. How well do the popular services protect the privacy of respondents? This article looks at two of the top survey services – Zoomerang and SurveyMonkey – in terms of privacy criteria.
About The Author
Debra Littlejohn Shinder is a technology and security analyst and author specializing in identity, security and cybercrime, utilizing her past experience as a police officer and police academy/criminal justice instructor. She has written numerous books and articles for web and print publications and has been awarded the Microsoft MVP designation for fourteen years in a row.