"In smaller environments we do an in-place update to minimize the user impact," Durham said. "The first phase was the Activity Directory/Exchange and fax component. The second phase was (setting up) ISA server with BrightMail and bringing the BlackBerry online."
For the complete story on how City of Stratford in Ontario, Canada updated their infrastructure, please visit http://www.itbusiness.ca/it/client/en/home/News.asp?id=38842