Most security professionals realize that their biggest concern regarding outsourcing is security. Whenever you cede control of critical information to untrusted individuals, you put yourself in the position for something bad to happen. Check out this article in the Consumerist magazine on how outsourced call centers are costing customers (not companies) millions of dollars in identity theft.
Thomas W Shinder, M.D., MCSE
Sr. Consultant / Technical Writer
Prowess Consulting www.prowessconsulting.com
PROWESS CONSULTING documentation | integration | virtualization
Email: [email protected]
MVP - Forefront Edge Security (ISA/TMG/IAG)