Empty Poison Queues

If for some reason you have e-mails in a Poison Queue and you can’t get rid of them using the Exchange Management Shell [EMS] or Console [EMC], here is another method:

1.       Open the Windows Services MMC;

2.       Find the Microsoft Exchange Transport service and Pause it;

3.       Open the EMS and run Get-Queue –Server until all the queues are empty (except for the Poison queue);

4.       Once all queues are empty stop the Microsoft Exchange Transport service;

5.       Navigate to the location where your transport database is located (by default C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue\) and delete all files in that folder;

6.       Start the Microsoft Exchange Transport service.

Exchange will create a brand new database and your Poison queue will be cleared!

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