There are 2 recent hotfixes available for Outlook 2010. Download and install them only if you are experiencing any of the symptoms described in the Knowledge Base articles.
Issues that this hotfix package fixes
- Assume that you have multiple accounts, such as an Exchange Server account and an IMAP account in Outlook 2010. When you change the default sending account to the IMAP account, you may experience the following issues:
- When you click a mailto link from a browser or from Outlook, the default sending account is the Exchange Server account instead of the IMAP account.
- When you create a new email message, the Exchange Server account is selected instead of the IMAP account.
- Consider the following scenario:
- You create an email message in Outlook 2010.
- You select to receive a Request a Read Receipt notification.
- You run a script, such as a Visual Basic for Applications (VBA) script, to save this email message and then send it.
In this scenario, the read receipt that you receive is not related to the sent email message. Additionally, the voting response tracking is also not functioning.
Issues that this hotfix package fixes
- Consider the following scenario:
- You perform a search in the online archive mailbox in Microsoft Outlook 2010 that is in cache mode.
- You try to open an item in the search results.
In this scenario, you cannot open the item. Additionally, you receive the following error message:
Cannot open this item.
Note The item also does not display in the Reading Pane if the Reading Pane is enabled.
- This hotfix resolves the following issues in the Office 365 environment:
- This hotfix handles a scenario in an Office 365 environment where an Exchange server is configured to use MSO IDCRL as the authentication mechanism, and then switches to use Basic authentication as the authentication mechanism.
- This hotfix updates the default value of the AllowNegoCapabilityHeader registry key. Therefore, the header is not sent to the Exchange server.
- This hotfix resolves the issue where Outlook 2010 stops responding when free/busy information is retrieved in an Office 365 environment.
- This hotfix resolves the issue where Outlook 2010 stops responding when you send an email message in an Office 365 environment.
- This hotfix adds log information for WinHTTP requests.
- This hotfix resolves the issue that Outlook 2010 stops responding when a profile is created in an Office 365 environment.
- This hotfix turns on a ring buffer to capture ETW RPC log information.
- This hotfix resolves an issue where Outlook 2010 stops responding when a reminder dialog box is used in an Office 365 environment.
- Assume that a mailbox is moved to a Business Productivity Online Suite (BPOS) environment. However, Outlook does not generate the user’s User Principal (UPN) as the user’s Outlook logon user name.
- Assume that your mailbox is moved to a BPOS environment. When you open an exception of a recurring meeting in Outlook 2010, duplicate attendees display in the To field in the meeting inspector.
- Outlook 2010 stops responding when you log on to it by using an account that associates with the online archive mailbox.