Old school IT: Running 16-bit legacy apps
Not every organization has the time, money, or expertise to run the latest version of Windows and update all of their legacy apps and custom code accordingly. Might that be […]
A second pair of eyes: Tips for monitoring your organization’s infrastructure
Many things can go wrong in an IT environment, but most of them can be prevented if admins use infrastructure monitoring solutions to help them keep a 24/7 watch on […]
Help corner: I need to back up my servers!
Our IT pro readers from around the world help one of our community who has been tasked with the job of making sure all his company’s servers have been backed […]
Taking a guided tour of the Intune Data Warehouse
Detailed and accurate reporting is an essential part of controlling your IT environment whether on-premises or in the cloud. The Intune Data Warehouse does this for Microsoft Intune.
How creating a culture of technology excellence will motivate employees to do great things
Success in business is more than just having the right game plan and executing on it. The secret sauce is creating a culture of technology excellence where your people will […]
A compliance program is not the same as an information security program
Because of the steady stream of cyberattacks, companies have beefed up their security programs. But don’t forget about your compliance program — or you could be safe and sorry.
My take: First look at Windows Server 2019
Microsoft is giving us a sneak peek at the much-anticipated Windows Server 2019. Will it be a Big Yes or a Big Yawn? Here’s what IT pro and author Mitch […]
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Helpdesk or hurtdesk? Your company’s reputation depends on your customer support team
Your company’s helpdesk is supposed to, well, be helpful. But too many helpdesk interactions end up with frustrated customers, which could hurt your brand and business.
Good technology management helps you know before you go
Technology management is not about who has the most money or the most staff. It is about understanding what the company is trying to achieve — and using laser-focus to […]
Consultants and cloud computing: The bottom line is it’s tough on the bottom line
“No setup required” cloud computing has made things a lot easier and cheaper for small and midsized businesses. But it has also taken a toll on some IT consultants’ wallets.
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