Office 365 Support Webcasts are a critical program for relieving support issues and encouraging foundation technical readiness. The Support Webcasts are online sessions led by Microsoft Office 365 Support staff. The series is support focused and engineers should try to highlight the top issues and their resolution around the topic they pick. Sessions will consist of a mix of demos, live Q&A and slides. View the Ignite Site for more information about Ignite programs and webcasts. Be sure to see upcoming Office 365 Support Webcasts on the Ignite Events Page.
Read more at source: http://blogs.technet.com/b/ptsblog/archive/2013/10/29/office-365-support-webcast-hybrid-configuration-wizard-and-hybrid-free-busy.aspx