Unified Communications at Microsoft supports over 40,000 users. Multiple communications tools such as e-mail, Instant Messaging, voice mail, voice, and presence are delivered in a unified experience which is available anywhere. Because multiple and disparate communication systems have been consolidated and in sourced onto a single solution, the ability to manage and measure the environment is enhanced.
About The Author
Anderson Patricio is a Canadian MVP in Cloud and Datacenter Management, and Office Server and Services, besides of the Microsoft Award he also holds a Solutions Master (MCSM) in Exchange, CISSP and several other certifications. Anderson contributes to the Microsoft Community with articles, tutorials, blog posts, twitter, forums and book reviews. He is a regular contributor here at Techgenix.com, MSExchange.org, ITPROCentral.com and Anderson Patricio.org (Portuguese).