When you read the newsgroups, you will see common questions/answers on Blue
Screen of Death error messages ( BSOD ). The common stop messages are:
- STOP: 0x0000000a :
STOP: 0x0000007f :
usually hardware failure
involving the memory, processor, or motherboard
- STOP: 0x0000001e :
usually hardware failure involving the memory,
processor, or motherboard
– or –
problem related to anti-virus software
- STOP: 0x00000050 :
problem related to anti-virus software
– or –
problem with 3rd party software installed service
0xa or 0x1e I would substitute known good memory, check that all cards are
inserted well and that all connections are firm. With STOP 0x1e or 0x50
uninstall the antivirus software and disable any new services to troubleshoot
the problem.
STOP 0x7F can be software but it is almost always a corrupt motherboard or
RAM.
Consider Blue Screen Administration for Windows NT and 2000
offers you the chance to administer your Windows NT
and Windows 2000 after a Blue Screen and fix boot errors or save data from
defunct volumes. You can boot NT/2000 from disk and so gain access to systems
whose passwords have been forgotten.
If the BSOD is a kernel error, the KERNEL_STACK_INPAGE_ERROR, this BSOD takes
place when the kernel requests a page of data from the swap file, but the page
cannot be read into memory. This error returns four parms. The first two parms
are useful in determining what the problem is:
parm 1 normally has values 0-2
- 0: The page was retrieved from an in-memory page cache
- 1: The page was retrieved from disk
- 2: The page was retrieved from disk, but its size appears to be mismatched
module.
If parm 1 is greater than 2, parm 2’s value means:
- 0xC000009A (STATUS_INSUFFICIENT_RESOURCES) : ran out of nonpaged pool
resources
- 0xC000009C (STATUS_DEVICE_DATA_ERROR)
0xC000016A
(STATUS_DISK_OPERATION_FAILED): defective hard drive sectors
- 0xC000009D (STATUS_DEVICE_NOT_CONNECTED): bad cable or improper termination
of cable to HD
- 0xC0000185 (STATUS_IO_DEVICE_ERROR): improper termination or I/O conflicts
something has vibrated loose. Try this even for 9C and 16A. If this is a new
box, these errors may indicate a defective motherboard.
Some useful STOP error Windows NT / Windows 2000 / Windows XP related links :
- Windows NT/W2K/XP Restarts Continuously with Blue Screen
- Mark Russinovich’s Crash Dump Analysis
- Demystifying the ‘Blue Screen of Death’
- Blue Screen or STOP Error Message Troubleshooting Before You Call
Microsoft Support
- Damaged Paging File Results in Stop Error Message
- Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors
- Damaged Paging File Results in Stop Error Messages 0xA or 0xE